Grow & Convert

Store Locator

Put a find a branch map on your site that pulls live details from every profile.

Included on every plan No card required to start Nothing extra to buy
$5.33Per location / month
42Tools included
0Feature tiers
Store LocatorFind a store
Quick answer

A store locator gives visitors a searchable map of your branches, with hours and phone numbers pulled live from each profile, so the page cannot fall out of date.

Overview

What it does

A visitor who cannot quickly find their nearest branch leaves. It is one of the most reliably measurable behaviours on a multi location website, and one of the most often ignored. The usual answer is a static list of addresses on a contact page, which works badly on a desktop and worse on a phone.

Static lists also go stale. Hours change, a branch moves, a phone number is updated on the Google profile and not on the website, and the list quietly becomes a source of wrong information that customers act on.

A locator that pulls live from each profile cannot drift. The hours on the page are the hours on the profile, because they are the same hours. Nobody has to remember to update a second copy.

The other half is the page each result links to. A locator that sends everyone to one contact page wastes the visit. Each branch should have a page of its own to land on.

Features

Everything you get

1

Live details per branch

Hours, phone and address pulled from each profile rather than typed into the page.

2

Search by postcode or town

The way a visitor actually looks, not a list they have to scan.

3

Sorted by distance

Nearest first, because that is the only order that matters to somebody looking.

4

Map and list together

Some people read a map, some read a list. Give them both.

5

Open or closed right now

Live from the profile hours, including holiday exceptions.

6

Links to a real branch page

Each result goes to that location page rather than a shared contact page.

7

Directions in one tap

Straight into their maps app.

8

Works on a phone

Where most people are when they are looking for a branch.

9

Filter by what a branch offers

So somebody needing a specific service finds the site that has it.

Store Locator
How it works

From setup to first result

  1. 1

    Connect every location

    The locator is only as complete as the list behind it.

  2. 2

    Let it pull live details

    Do not type hours into the page. That is the copy that goes stale.

  3. 3

    Add postcode search

    It is how people look, and scanning a list is not.

  4. 4

    Sort by distance

    Nearest first. Alphabetical is useless to a visitor.

  5. 5

    Link to a branch page

    Not to a shared contact page. The visit is wasted otherwise.

  6. 6

    Show open or closed now

    It is the single most useful thing on the page.

  7. 7

    Check it on a phone

    Most people using a store locator are already out.

Store Locator
Why it matters

What changes when you use it

Without it
  • A static list of addresses
  • Alphabetical ordering
  • No postcode search
  • Linking everything to one contact page
  • Never testing it on mobile
With Store Locator
  • People leave when they cannot find a branch
  • Static lists go wrong quietly
  • A list is not a locator
  • Distance is the only useful order
  • Open now answers the real question

People leave when they cannot find a branch

It is measurable, and it is one of the clearest losses on a multi location site.

Static lists go wrong quietly

A hours change on the profile and not the page, and customers act on the page.

A list is not a locator

Scanning twenty addresses on a phone is not the same as typing a postcode.

Distance is the only useful order

Nobody looking for a branch cares about alphabetical.

Open now answers the real question

Most people checking a locator want to know if they can go now.

A shared contact page wastes the visit

Somebody who found their branch should land on that branch page.

What it measures

  • Locations listed
  • Searches performed
  • Results clicked through
  • Directions requested
  • Branches missing from the list
  • Hours accuracy against the profiles
Reports & outputs

Reports you can send

Every output can be exported and carries your branding, never ours.

Example report
Output

Locator page

Map and list, searchable.

Output

Branch results

Sorted by distance.

Output

Live hours

Including holiday exceptions.

Output

Directions link

One tap to their maps app.

Output

Branch page links

Each result to its own page.

Output

Coverage view

Which locations appear and which are missing.

Built for

Who this is built for

Multi location brands

Stop losing visitors who cannot find their nearest branch.

Franchises

One locator covering every franchisee.

Retail groups

Live hours during a holiday period without editing a page.

Agencies

Add a working locator to a client site without a build.

Best practices

Get more out of it

  • Pull details live. Never type hours into the page.
  • Add postcode search rather than expecting people to scan.
  • Sort by distance, always.
  • Link each result to its own branch page.
  • Show open or closed right now.
  • Test it on a phone while standing outside.
Common mistakes

A static list of addresses

It goes stale, and customers act on the wrong hours before anyone notices.

Alphabetical ordering

Nobody looking for a branch cares about the alphabet.

No postcode search

Scanning twenty addresses on a phone is a reason to leave.

Linking everything to one contact page

A visitor who found their branch should land on that branch page.

Never testing it on mobile

That is where nearly everybody using a locator actually is.

Comparison

By hand, or with this

Doing it manuallyWith Store Locator
A static list on a contact pageA searchable map and list
Hours typed in and forgottenHours live from the profile
Alphabetical orderNearest first
No way to searchPostcode and town search
One shared contact pageA link to each branch page
Built for desktopBuilt for a phone
Getting started
  • Connect every location you operate
  • Turn on live details rather than typing them
  • Add postcode and town search
  • Sort results by distance
  • Show open or closed now
  • Link every result to its branch page
  • Test the whole thing on a phone
FAQ

Questions people ask

Why not just list my addresses?

Because a static list goes stale and cannot be searched. Hours change on the profile, the page does not, and customers act on the wrong information.

How do people usually search?

By postcode or town, then by distance. Any locator that makes them scan a list instead is losing people.

Does it show whether a branch is open?

Yes, live from the profile hours including holiday exceptions, which is usually the thing the visitor actually wants to know.

Where should results link to?

To that branch own page. Sending everyone to a shared contact page wastes a visitor who had already found what they wanted.

Does it work on mobile?

It is built for it. Most people using a store locator are already out and on a phone.

What if a branch closes?

Remove it from the record and it disappears from the locator, rather than sitting there sending people to a closed shop.

How many locations can it handle?

Any number. The search and distance sorting are what make a long list usable.

Every tool. One price. Nothing extra to buy.

$5.33 per location per month gets you Store Locator and the other 41 tools.